RushLegal

Legal

Law Enforcement Guidelines

Guidelines for law enforcement agencies requesting user data.

Last updated: 2026-01-31

Effective Date: January 31, 2026

This document provides guidance for law enforcement agencies seeking information from Rush (Homie Lab Inc.) regarding users of our service.

1. About Rush

Rush is a social networking application for LGBTQ+ adults (18+) operated by Homie Lab Inc., a Canadian corporation based in Toronto, Ontario.

Service description: Rush allows users to create profiles, share photos, message other users, and discover nearby users through location-based features.

2. Requests from Law Enforcement

2.1 What We Require

To process a request for user data, we require:

Valid Legal Process:

  • Subpoena — For basic subscriber information
  • Court order — For account activity and metadata
  • Search warrant — For message content and communications

Identification:

  • Request must come from an authorized law enforcement agency
  • Must be on official letterhead or verifiable official email
  • Include contact information for follow-up

Specificity:

  • Identify the specific user(s) using email, phone number, or Rush username
  • Specify the data requested
  • Include the legal basis for the request
  • Reference the relevant investigation or case number

2.2 How to Submit

Standard Requests: Email: legal@feeltherush.app

Emergency Requests: Email: emergency@feeltherush.app (monitored 24/7 for genuine emergencies)

Mailing Address: Homie Lab Inc. Attn: Legal/Law Enforcement Toronto, Ontario, Canada [Full address provided upon request to verified law enforcement]

3. Data We May Provide

3.1 With Subpoena (or equivalent)

Basic subscriber information:

  • Name (as provided)
  • Email address
  • Phone number
  • Account creation date
  • Last login date/time
  • Profile information (bio, preferences)

3.2 With Court Order (or equivalent)

Account activity and metadata:

  • Login/logout timestamps
  • IP addresses used
  • Device information
  • Approximate locations (as used in the app)
  • List of users interacted with (usernames, not content)
  • Report and moderation history

3.3 With Search Warrant (or equivalent)

Communications content:

  • Direct messages (text content)
  • Photos sent in messages
  • Profile photos
  • Private album content

3.4 Emergency Disclosure

In genuine emergencies involving imminent risk of death or serious physical injury, we may provide information without legal process. See Section 5.

4. Data We Retain

| Data Type           | Retention Period             |
| ------------------- | ---------------------------- |
| Active account data | Duration of account          |
| Messages            | Until user deletion          |
| Photos              | Until user deletion          |
| IP addresses        | 90 days                      |
| Device information  | 90 days                      |
| Deleted accounts    | Up to 90 days (backup purge) |
| Moderation records  | 2 years                      |

Note: Data may not be available if:

  • Account was deleted and retention period has passed
  • User never created the data type in question
  • Technical issues prevented logging

5. Emergency Requests

Definition

An emergency exists when there is imminent risk of:

  • Death or serious physical injury
  • Harm to a child
  • Prevention of serious crime in progress

Process

1. Email emergency@feeltherush.app with: - Nature of emergency - Specific risk of harm - User identifier - Requesting officer's name, badge number, agency - Direct callback number

2. We will verify the emergency and requesting officer 3. We will provide relevant data without delay 4. Formal legal process should follow as soon as practicable

Limitations

Emergency disclosure is reserved for genuine emergencies. Routine requests submitted as "emergencies" will be denied and may be reported to your agency.

6. User Notification

Standard Practice

We generally notify users when their data is requested by law enforcement, unless:

  • Prohibited by law (court order, gag order)
  • Notification would create risk of harm
  • Notification would compromise the investigation

Delayed Notification

If we receive a non-disclosure order, we will notify the user when the order expires unless:

  • We receive an extension
  • The order is made permanent by court

Proactive Notification

For requests we believe are overreaching, invalid, or concerning, we may:

  • Challenge the request legally
  • Notify the user unless prohibited
  • Seek guidance from legal counsel

7. International Requests

Canadian Requests

Requests from Canadian law enforcement should follow standard Canadian legal process.

U.S. Requests

We accept valid U.S. legal process:

  • Federal subpoenas and warrants
  • State court orders and warrants
  • MLAT requests through Canadian authorities

Other Countries

For requests from other countries, we require:

  • Request routed through Canadian MLAT process, OR
  • Request routed through U.S. MLAT process, OR
  • Direct request that complies with applicable international law

We are particularly careful with requests from jurisdictions where:

  • Homosexuality is criminalized
  • LGBTQ+ individuals face state-sponsored persecution
  • Human rights concerns exist

8. LGBTQ+ User Protections

Our Commitment

Rush serves a vulnerable community. We take additional care when:

  • Requests originate from countries with anti-LGBTQ+ laws
  • Requests appear designed to target users based on sexual orientation
  • Requests seem pretextual or politically motivated

What This Means

  • We scrutinize requests from jurisdictions hostile to LGBTQ+ people
  • We may require higher legal standards before disclosure
  • We may challenge requests we believe are persecutory
  • We may provide only the minimum data required
  • We will seek legal counsel when appropriate

Limitations

We cannot guarantee complete protection from all government requests. Users in sensitive regions should exercise appropriate caution.

9. Preservation Requests

Law enforcement may request data preservation pending formal legal process.

Requirements

  • Must be in writing
  • Must identify specific user(s)
  • Must specify data to be preserved
  • Must include anticipated legal process timeline

Duration

We will preserve data for 90 days, renewable upon request. Preserved data will be released only upon valid legal process.

Process

Email legal@feeltherush.app with:

  • "PRESERVATION REQUEST" in subject line
  • User identifier(s)
  • Data types to preserve
  • Investigation reference
  • Estimated timeline for formal process

10. Testimony and Expert Consultation

We may provide:

  • Authentication of records
  • Technical explanation of our systems
  • Expert testimony (with appropriate notice and compensation)

Contact legal@feeltherush.app to arrange.

11. Cost Reimbursement

We may seek reimbursement for costs associated with:

  • Extensive or complex requests
  • Requests requiring significant engineering resources
  • Testimony or expert consultation

Cost structure provided upon request.

12. Rejecting Requests

We may reject requests that are:

  • Not accompanied by valid legal process
  • Overly broad in scope
  • Appear to be fishing expeditions
  • Seem designed to target LGBTQ+ users
  • Violate user rights under applicable law
  • Not properly verified

We will notify the requesting agency of rejection and the reason.

13. Reporting

Transparency Report

We plan to publish periodic transparency reports detailing:

  • Number of requests received
  • Types of requests
  • Geographic distribution
  • Responses provided
  • Requests challenged or rejected

Individual Requests

We do not publicly comment on individual law enforcement requests.

14. Contact

Standard requests: legal@feeltherush.app

Emergency requests: emergency@feeltherush.app

General legal inquiries: legal@feeltherush.app

Phone: +1 (647) 684-0908

Mailing address: Homie Lab Inc. 517 Richmond St East Suite 1015 Toronto, ON M5A 1R4 Canada

15. Updates

These guidelines may be updated to reflect changes in law, company policy, or best practices. The current version is always available at feeltherush.app/legal/law-enforcement.

_Last Updated: January 31, 2026_