Legal
Law Enforcement Guidelines
Guidelines for law enforcement agencies requesting user data.
Last updated: 2026-01-31
Effective Date: January 31, 2026
This document provides guidance for law enforcement agencies seeking information from Rush (Homie Lab Inc.) regarding users of our service.
1. About Rush
Rush is a social networking application for LGBTQ+ adults (18+) operated by Homie Lab Inc., a Canadian corporation based in Toronto, Ontario.
Service description: Rush allows users to create profiles, share photos, message other users, and discover nearby users through location-based features.
2. Requests from Law Enforcement
2.1 What We Require
To process a request for user data, we require:
Valid Legal Process:
- Subpoena — For basic subscriber information
- Court order — For account activity and metadata
- Search warrant — For message content and communications
Identification:
- Request must come from an authorized law enforcement agency
- Must be on official letterhead or verifiable official email
- Include contact information for follow-up
Specificity:
- Identify the specific user(s) using email, phone number, or Rush username
- Specify the data requested
- Include the legal basis for the request
- Reference the relevant investigation or case number
2.2 How to Submit
Standard Requests: Email: legal@feeltherush.app
Emergency Requests: Email: emergency@feeltherush.app (monitored 24/7 for genuine emergencies)
Mailing Address: Homie Lab Inc. Attn: Legal/Law Enforcement Toronto, Ontario, Canada [Full address provided upon request to verified law enforcement]
3. Data We May Provide
3.1 With Subpoena (or equivalent)
Basic subscriber information:
- Name (as provided)
- Email address
- Phone number
- Account creation date
- Last login date/time
- Profile information (bio, preferences)
3.2 With Court Order (or equivalent)
Account activity and metadata:
- Login/logout timestamps
- IP addresses used
- Device information
- Approximate locations (as used in the app)
- List of users interacted with (usernames, not content)
- Report and moderation history
3.3 With Search Warrant (or equivalent)
Communications content:
- Direct messages (text content)
- Photos sent in messages
- Profile photos
- Private album content
3.4 Emergency Disclosure
In genuine emergencies involving imminent risk of death or serious physical injury, we may provide information without legal process. See Section 5.
4. Data We Retain
| Data Type | Retention Period | | ------------------- | ---------------------------- | | Active account data | Duration of account | | Messages | Until user deletion | | Photos | Until user deletion | | IP addresses | 90 days | | Device information | 90 days | | Deleted accounts | Up to 90 days (backup purge) | | Moderation records | 2 years |
Note: Data may not be available if:
- Account was deleted and retention period has passed
- User never created the data type in question
- Technical issues prevented logging
5. Emergency Requests
Definition
An emergency exists when there is imminent risk of:
- Death or serious physical injury
- Harm to a child
- Prevention of serious crime in progress
Process
1. Email emergency@feeltherush.app with: - Nature of emergency - Specific risk of harm - User identifier - Requesting officer's name, badge number, agency - Direct callback number
2. We will verify the emergency and requesting officer 3. We will provide relevant data without delay 4. Formal legal process should follow as soon as practicable
Limitations
Emergency disclosure is reserved for genuine emergencies. Routine requests submitted as "emergencies" will be denied and may be reported to your agency.
6. User Notification
Standard Practice
We generally notify users when their data is requested by law enforcement, unless:
- Prohibited by law (court order, gag order)
- Notification would create risk of harm
- Notification would compromise the investigation
Delayed Notification
If we receive a non-disclosure order, we will notify the user when the order expires unless:
- We receive an extension
- The order is made permanent by court
Proactive Notification
For requests we believe are overreaching, invalid, or concerning, we may:
- Challenge the request legally
- Notify the user unless prohibited
- Seek guidance from legal counsel
7. International Requests
Canadian Requests
Requests from Canadian law enforcement should follow standard Canadian legal process.
U.S. Requests
We accept valid U.S. legal process:
- Federal subpoenas and warrants
- State court orders and warrants
- MLAT requests through Canadian authorities
Other Countries
For requests from other countries, we require:
- Request routed through Canadian MLAT process, OR
- Request routed through U.S. MLAT process, OR
- Direct request that complies with applicable international law
We are particularly careful with requests from jurisdictions where:
- Homosexuality is criminalized
- LGBTQ+ individuals face state-sponsored persecution
- Human rights concerns exist
8. LGBTQ+ User Protections
Our Commitment
Rush serves a vulnerable community. We take additional care when:
- Requests originate from countries with anti-LGBTQ+ laws
- Requests appear designed to target users based on sexual orientation
- Requests seem pretextual or politically motivated
What This Means
- We scrutinize requests from jurisdictions hostile to LGBTQ+ people
- We may require higher legal standards before disclosure
- We may challenge requests we believe are persecutory
- We may provide only the minimum data required
- We will seek legal counsel when appropriate
Limitations
We cannot guarantee complete protection from all government requests. Users in sensitive regions should exercise appropriate caution.
9. Preservation Requests
Law enforcement may request data preservation pending formal legal process.
Requirements
- Must be in writing
- Must identify specific user(s)
- Must specify data to be preserved
- Must include anticipated legal process timeline
Duration
We will preserve data for 90 days, renewable upon request. Preserved data will be released only upon valid legal process.
Process
Email legal@feeltherush.app with:
- "PRESERVATION REQUEST" in subject line
- User identifier(s)
- Data types to preserve
- Investigation reference
- Estimated timeline for formal process
10. Testimony and Expert Consultation
We may provide:
- Authentication of records
- Technical explanation of our systems
- Expert testimony (with appropriate notice and compensation)
Contact legal@feeltherush.app to arrange.
11. Cost Reimbursement
We may seek reimbursement for costs associated with:
- Extensive or complex requests
- Requests requiring significant engineering resources
- Testimony or expert consultation
Cost structure provided upon request.
12. Rejecting Requests
We may reject requests that are:
- Not accompanied by valid legal process
- Overly broad in scope
- Appear to be fishing expeditions
- Seem designed to target LGBTQ+ users
- Violate user rights under applicable law
- Not properly verified
We will notify the requesting agency of rejection and the reason.
13. Reporting
Transparency Report
We plan to publish periodic transparency reports detailing:
- Number of requests received
- Types of requests
- Geographic distribution
- Responses provided
- Requests challenged or rejected
Individual Requests
We do not publicly comment on individual law enforcement requests.
14. Contact
Standard requests: legal@feeltherush.app
Emergency requests: emergency@feeltherush.app
General legal inquiries: legal@feeltherush.app
Phone: +1 (647) 684-0908
Mailing address: Homie Lab Inc. 517 Richmond St East Suite 1015 Toronto, ON M5A 1R4 Canada
15. Updates
These guidelines may be updated to reflect changes in law, company policy, or best practices. The current version is always available at feeltherush.app/legal/law-enforcement.
_Last Updated: January 31, 2026_